ife, growth, and perspective have always been misunderstood since life is a survival trip for some and a growth journey for others, which is why we humans think differently even in comparable situations due to our restricted viewpoint on that particular event and that’s fair we only learn from our experience and grow on. It’s […]
The software and IT industries are becoming increasingly necessary for firms, large and small, to have a highly effective web profile in today’s increasingly competitive market space. They take the most difficult operating problems and convert them into efficient, software solutions. The coding team works with product strategists who have worked in the software development industry. The software […]
An interesting team-building climb to Trial 5 (Dara Janglan) was organized by Mindfire Digital Islamabad. Along with the brunch at Monal Restaurant, this is something that everyone should try at least once in their lives. We believe in building a healthy Tribe culture by encouraging people to participate in various engaging events that allow them […]
When it comes to entering the world of offshore hiring services and agencies, the first step is to thoroughly understand what offshore outsourcing comprises. Offshore outsourcing is a type of partnership with a third-party organization to assist in the execution of certain operations for your company. This approach enables firms to connect with skilled workers […]
Increasing sales is the major goal of every outbound customer services center but customer satisfaction plays an important role as well. Companies should hire skilled agents not only to meet the target but also to satisfy customers’ queries and concerns. Here are five outbound customer services best practices to enhance your team’s performance and earnings.
An inbound customer services manage all inbound channels of communication that any stakeholder can utilize to contact your company. Inbound calls, emails, and chats are assigned to an available inbound call agent with the necessary skills. These can include questions, technical help requests, order processing requests, and so on. The call center is characterized as […]